Order Management
Customer Management - Build Stronger Relationships
A centralized Customer Database ensures you have complete visibility into customer details, transaction history, and buying behavior.
- Customer List & Profiles: Store and manage customer information, including contact details, payment preferences, and order history.
- Order History & Credit Limit Tracking: View customer-specific order trends, outstanding payments, and credit limits.
- Loyalty & Discount Programs: Assign pricing tiers, discounts, and special promotions based on order patterns.
- Automated Customer Communication: Send order confirmations, invoices, and shipment updates via email and chat.
Order Processing - Simplify Sales Cycle —Accuracy, Speed, and Control
Effortlessly manage sales orders from multiple channels, including your website, CRM, and manual entry. Our system ensures accuracy and efficiency, so you never miss an order.
Billing & Payments – Fast, Flexible, and Secure
Enhance financial accuracy with automated invoicing and multiple payment options.
- Automated Invoicing: Convert orders into invoices instantly, reducing manual effort.
- Multiple Payment Methods: Accept payments via credit cards, bank transfers, and PayPal.
- Credit Limit & Payment Terms: Set up customized credit policies for different customers.
Returns & Refunds - Hassle-Free Customer Experience
Handle customer returns and refunds efficiently while maintaining inventory accuracy.
- Customer Return Transactions: Process return requests smoothly with clear tracking.
- Customer Credit Notes: Issue credit memos for future purchases, maintaining positive customer relationships.
Reports & Analytics - Turn Data into Action—Real-Time Insights for Smarter Sales Performance.
Gain real-time insights into your sales performance and optimize your order cycle for better efficiency.
- Sales Performance Reports: Track revenue, top customers, and order trends.
- Order Cycle Time Analysis: Identify bottlenecks and optimize order fulfillment processes.
- Order Aging Reports: Monitor pending and overdue orders to ensure timely deliveries.
Why Choose Our Low-Cost ERP?
Our web-based ERP offers scalability, automation, and seamless integration with its own Accounting System, making it the perfect solution for startups and mid-size businesses.