Get In Touch
Get in touch with us for more information, support, or business inquiries. We're here to help and would love to hear from you!
info@octate.ooo
Phone
+971 4 271 0824
Address
Dubai,
United Arab Emirates
Website
octate.ooo
FAQs
Frequently Asked Questions
Everything you need to know about Octate. Can't find the answer you're looking for? Reach out to our team.
Octate is a cloud-based ERP platform that unifies accounting, inventory, procurement, order management, and business intelligence into one system. It gives SMEs real-time visibility across departments, replacing disconnected spreadsheets and point solutions with a single source of truth.
Cloud ERP like Octate is accessed entirely through a browser — no servers, no IT maintenance, and no large upfront hardware cost. Updates deploy automatically, data is backed up continuously, and teams can work from anywhere. Most businesses go live in weeks instead of the months typical on-premise systems require.
Octate serves retail and distribution, manufacturing, construction, financial services, professional services, and oil and gas. Each industry edition is configured with relevant modules and workflows out of the box, while still allowing full customization.
Core modules cover Accounting & Finance, Inventory Management, Order Management, Procurement, Warehouse Management, Project & Job Costing, and UAE-compliant E-Invoicing — all integrated into one platform with shared data.
Octate is built to scale from small businesses to enterprises. Small teams get enterprise-grade functionality without unnecessary complexity, and can add users, modules, and features as the business grows without switching systems.
Yes. Octate supports multiple currencies with real-time exchange rate updates, and multiple companies or entities within a single account, with consolidated or separate reporting as needed.
Yes. Octate offers API-based integration with CRM systems, e-commerce platforms, banking software, payroll providers, and business intelligence tools, with real-time data sync between systems.
Octate starts at $49.99 per seat per month on the Professional plan, with Business+ at $79.99 per seat and custom Enterprise pricing for larger teams. A free 30-day trial is available with no credit card required.
No. Octate has no minimum seat requirement, so startups can begin with a single user and scale up as the team grows, paying only for active seats.
No. Your subscription covers hosting, security, standard support, and automatic updates. Optional add-ons such as custom development, legacy data migration, or premium support are quoted separately and always agreed upon before work begins.
Yes. You can start a free 30-day trial directly, or book a personalized demo focused on your industry and workflows before committing.
Most small businesses go live in 2 to 6 weeks. Mid-sized companies typically take 1 to 3 months, and larger enterprises with complex requirements take 3 to 6 months. A dedicated implementation manager sets a realistic timeline based on your data volume and customization needs.
Yes. Octate's implementation team migrates data from Sage 50, Odoo, Zoho, Excel, and most legacy ERP systems, with full data mapping, validation, and integrity checks before go-live.
Octate includes live onboarding sessions, role-based training for different user types, video tutorials, and written documentation, so every team member can use the system confidently from day one.
Yes. Every implementation includes a dedicated project manager, system configuration tailored to your business processes, data migration assistance, user training, and go-live support.
Octate's accounting suite covers General Ledger, Accounts Receivable, Accounts Payable, Bank Reconciliation, Multi-Currency transactions, Tax Accounting, Fixed Asset Management, and full Financial Reporting including balance sheets, income statements, and cash flow statements.
Yes. Octate generates Balance Sheets, Income Statements, Cash Flow Statements, Trial Balances, and Budget vs. Actual reports in real time, with drill-down to underlying transactions and support for consolidated multi-company reporting.
Yes. Octate automatically calculates VAT and other tax rates on transactions, maintains a full audit trail, and supports UAE FTA compliance requirements including integration with e-invoicing for structured tax reporting.
Octate encrypts data in transit and at rest, enforces role-based access control, and runs on secure infrastructure with a 99.9% uptime guarantee and regular automated backups. Regular security audits and penetration testing are part of our standard practice.
Yes. Octate supports GAAP and IFRS reporting standards, along with local tax regulations such as UAE FTA requirements, helping reduce audit complexity and maintain stakeholder confidence in your financial statements.
Support is available by email at info@octate.ooo with typical response times of 2 to 4 hours during business days, and by phone at +971 4 271 0824 for urgent issues. Enterprise clients receive dedicated account management.
Contact us at info@octate.ooo or +971 4 271 0824 for a personalized demo, or start a free 30-day trial directly. After the demo, we provide a tailored proposal with recommended modules, timeline, and pricing.
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